Nice and simple booking process
Nice and simple booking process. Booking confirmation, e-ticket and invoice receipt received within an hour. Have used Netflights numerous times and will continue to do so.
Easy booking service
Easy to find and compare flights. Straightforward booking process. Fast confirmation of booking. Slightly lower cost tan most other sitrs.
Getting the right flight at the right…
Getting the right flight at the right time was very satisfying even if flights are very expensive now.thank you..
Erin P699
5 Contributions
Easy to use
I was only on a total of 30 minds and I found my flight booked and paid for and my recipe was sent too me. So will be using netflights again
Holly Warren
1 Contribution
Quality of service received
I have amended my booking on three separate occasions with the same handler Sajad Farid. Sajad has always been helpful and accommodating when dealing with my various amendments. Literally, nothing was too much trouble.
I have booked my flights with NF for a…number of years.
I have booked my flights with NF for a number of years,usually find me a decent flight at a competative price.When covid caused many problems they were very good at obtaining my refunds.
Excellent Customer Service
Book online we had the pleasure of speaking to an amazing young man called Chris. He was very helpful and very patient. Answered all my questions and gave us up-to-date information with all the travel requirements to our chosen destination.
Took his time and found us the best deal on budget with an amazing airline. Sent us confirmation information straight away. Amazing customer service from start to finish highly recommended. Will book for further holidays.
Very quick service
Very quick service, no complicated rings to jump through. It’s not at all stressful unlike other sites I’ve used. Will definitely use this site again.
I booked my flight back in May for…
I booked my flight back in May for October. It was straight forward to book it unfortunately its been cancelled and the company still owe me my ticket money. Its been 9 months now call them several times stupid reason have been given all the time but still waiting. Would not recommend this company at all.
Kimberly905
1 Contribution
Booking  holidays online
Booked online with Net flights we spoke to a nice polite consultant named Mr Chris, very helpful and patient, was very informative with all the up-to-date travel requirements to our chosen destination. Found us the best deal on budget. Amazing customer service from start to finish. Highly recommended.
Terrible customer service
Terrible customer service! After several emails and over 2 hours of being put on hold on several phone calls to change a flight decided to give up and book a new one. Was promised several times for a return email or phone call. Was told only a manager can change a flight on thai Airways. Won't ever bother using them again freinds who used a similar named company got a email response immediately to change flights no expensive phone calls from abroad needed and hours being put on hold because they customer services couldn't do a simple date change.
Bishop935
2 Contributions
Returning customer
I have booked flights with Mark of Netflights for several years now and have always found him to be very efficient and helpful. I can always rely on him to get me the best possible deal and would not hesitate to contact him in the future
Great service
I have used Netflights regularly, they have always been professional, polite and reliable. I have great faith in this company and like the fact I always speak to somebody who has visited America and we have shared experiences.
Maddison P700
1 Contribution
Great customer service
Part of my experience wasn't great, the fact that one of my flights was cancelled, but this was out of the control of Netflights. How they handled it was great, they immediately offered me a full refund which was processed and paid very promptly. I ended up rebooking the almost identical holiday just with a different airlines and saved £150 per person, so a win win!
Tommy M882
2 Contributions
An efficient and effective agency.
I have used Netflights as my agent on previous occasions to this. I have found them to be accurate with the information they both collect and provide. On this particular occasion they were not the cheapest provider but I went with them because of the straightforward and no gimmick fashion that my information is dealt with. I have sine been to the Virgin Atlantic website and find my booking has been transferred without error.